Privacy notice

NewGlove is a trading name of NEW GLOVE LTD, a company registered in Scotland under company number SC754435.

Our registered office is 98 Woodlands Road, Suite 116, Glasgow, Scotland, G3 6HB.

NEW GLOVE LTD is the controller of the personal information described in this notice. Questions and privacy requests can be sent to info@newglove.co.uk.

We may collect information you provide through the website enquiry form, by email or by telephone, including:

• your name, work email address, telephone number and company;
• the nature of your enquiry, product requirements and expected volumes;
• correspondence, quotation and order information; and
• technical information routinely processed to operate and secure the website, such as IP address, browser details and server logs.

Please do not send sensitive personal information through our enquiry form.

We use personal information to respond to enquiries, prepare quotations, discuss product requirements, manage business relationships, arrange manufacture and delivery, protect the website, and meet our legal obligations.

We normally rely on our legitimate interests in operating and developing our business and responding to business enquiries. Where processing is necessary to take steps at your request before entering into a contract, or to perform a contract, we rely on that basis. We may also process information where necessary to comply with a legal obligation.

We may share relevant information with our Malaysian manufacturing partners and logistics providers where necessary to respond to an enquiry, prepare a quotation, fulfil an order or arrange delivery.

We may also use service providers that support our website, communications and professional operations. They may process personal information only for the relevant service and under appropriate contractual safeguards. We do not sell personal information.

We will not share your details with distributors or other suppliers for their own purposes unless this has been agreed with you or is otherwise required by law.

Some recipients, including manufacturing partners in Malaysia and providers supporting our operations, may be located outside the United Kingdom. Where UK data protection law requires it, we use an approved transfer mechanism and appropriate safeguards, such as the UK International Data Transfer Agreement or UK Addendum, and assess the transfer as required.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Enquiries that do not progress will normally be deleted within 7 days after the enquiry has been closed or is no longer being pursued. Where an enquiry leads to a quotation, order or ongoing commercial relationship, relevant correspondence may be retained for up to 2 years after the last meaningful contact.

Certain transaction, contractual, accounting or related records may be retained for longer where necessary to comply with legal, tax or accounting obligations, establish or defend legal claims, or resolve a dispute.

Depending on the circumstances, you may have the right to ask us for access to your personal information, to correct or erase it, to restrict or object to its use, or to receive certain information in a portable format. Where processing is based on consent, you may withdraw that consent at any time.

To exercise a right, email info@newglove.co.uk. We may need to verify your identity before responding.

You may also complain to the Information Commissioner's Office. We would appreciate the opportunity to address your concern first.

We use reasonable technical and organisational measures designed to protect personal information. No internet transmission or storage system can be guaranteed completely secure.

We may update this notice when our services or legal obligations change. The latest version will always appear on this page. See our cookie notice for information about cookies and similar technologies.